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Privacy Policy

Last updated: April 2025

Who we are

FilterMail is operated by Axiforge Tech Ltd, a subsidiary of Axiforge Holdings Ltd, registered in England & Wales. Contact: privacy@axiforge.co.uk

What data we collect

Account data (name, email address). Email metadata processed for classification (subject, sender, date — not message bodies). Usage analytics via Plausible (privacy-preserving, no cookies). Payment data processed by Stripe (we never store card details).

How we use it

To provide the FilterMail service, to process payments, and to send essential service communications. We do not use your data for advertising or sell it to third parties.

Email content

Email message bodies are processed ephemerally in memory for classification purposes only. They are never stored on our servers, logged, or used for any other purpose.

Data retention

Account data is retained for the duration of your subscription plus 30 days after cancellation. You may request immediate deletion at any time.

Legal basis

Contract performance (Article 6(1)(b)) for service delivery. Legitimate interests (Article 6(1)(f)) for fraud prevention and service improvement.

Your rights under UK GDPR

Access, rectify, erase, or export your data from account settings or by emailing privacy@axiforge.co.uk. Complaints: ico.org.uk